How Do I Permanently Delete E-Mails in Webmail (Horde)?

In order to permanently delete your e-mails in the inbox of the university webmail (Horde), please proceed as follows:

Step 1 – Login

Please login with your user ID and password:

Forgot your password?
Please follow our passwort reset instruction.

Forgot your password and your Uni-ID?
Please contact our support team by calling +49 621 181–2000 or sending an e-mail to itsupport uni-mannheim.de. We are happy to help you.


Step 2 – Select e-mails to delete

Now you select the e-mails to delete by checking the box. Now you will see the recycle bin icon and the text “delete”. Please click on the symbol or text.

Note: If you want to select all e-mails, please check the box in the bar at the top.


Step 3 – Deleting selected e-mails

In order to permanently delete the selected e-mails, please select the e-mails again and click “Other” in the menu right at the top.

Now another menu will open. Please select “purge deleted”.