Recommended Zoom Settings

For using Zoom as securely as possible while disclosing as little personal data as necessary, we recommend the following settings:

  • You should have an individual password for each meeting.
  • An authentication in the Zoom system should not be required.
  • Deactivate your microphone and camera by default, as soon as you enter the meeting.
  • It should not be possible to save recordings in the cloud.
  • It should not be possible to save the chat history.
  • It should not be possible to send files via Zoom.
  • It should not be possible to send automatic feedback to Zoom.
  • Using virtual backgrounds should be enabled and even recommended.
  • Only the host should be able to start recording.
  • Only the host should be able to make annotations.
  • When entering the meeting, the participants’ microphones should be muted. The host should then decide if it is possible to unmute the microphones.
  • The possibility to re-name oneself during a meeting should be enabled.
  • The “datacenter regions” should be as limited as possible, at best, only data centers in the EU or the European Economic Area should be selected.

Due to new information or new features of Zoom, these recommendations may be updated and/or supplemented. The most recent version can always be found on this page.

In case you have any questions on these recommendations, please contact the IT support

Please note the additional information on hosting a meeting on Zoom.

Live Zoom-Support

Our live Zoom support is available on workdays from 8 a.m. until 4 p.m.: The best and the fastest way to contact the support team is calling the hotline -2000 (if you are not on campus: +49 621 181-2000). You can also write an e-mail to – please note that this way, re-ceiving an answer takes longer compared to calling the hotline.