IT Support

The IT support team is your first point of contact if you have any questions on the IT services of the University of Mannheim. We are happy to help you as quickly as possible and support you if you have any problems.

Due to IT security and liability reasons, we can only adjust the settings of work devices provided by the University of Mannheim. We kindly ask for your understanding.

We are here for you:

For our live classroom support, you can call us under +49 621 181–2001 or send an e-mail to mmproblem uni-mannheim.de.

Please refer to our instructions to see the answers and solutions to the most frequently asked questions and problems:

Instructions

Current information

28 April 2022: Wireless access
There is currently a technical malfunction in the wireless access in some areas on campus. As a result, network access is severely slowed down. We are already working on a solution and apologize for the inconvenience!

Premium Support

Our on-site IT experts at your institution.

IT Security

How to report an IT security incident.

Speed Test

Check the quality of your Internet connection.

Incidents

Information on current malfunctions and planned maintenance work.