Maintenance and Incidents
We always do our best for you. In cases of incidents and disruptions, we try to find a solution as quickly as possible.
Current information
22 August 2025, 10:00 a.m.
Following maintenance work, a malfunction occurred on the bwSync&Share platform. The platform is currently unavailable.
Would you like to report an incident? Please contact our IT support by sending an e-mail to itsupport or calling uni-mannheim.de+49 621 181-2000.
Planned maintenance work
To offer you fast and secure services, we regularly update our software and hardware. Software and hardware developers provide updates, which we check and carry out swiftly, especially where critical vulnerabilities are involved. In addition, we renew, exchange and extend server and network components. Of course, we aim to keep disruptions due to maintenance work to a minimum.
To make it easier for you to organize your work, you can find an overview of all our scheduled maintenance work below.
Service | Schedule | Reason | Details | Status |
---|---|---|---|---|
VPN-Clients | 8 – 12 September 2025, 8 a.m. – 18 p.m. | Maintenance | VPN client updates: temporarily speed might be reduced and sometimes connections might be interrupted. | |
bwSync&Share: Update Nextcloud | 21 August 2025, 6 – approx. 10 p.m. | Malfunction after maintenance | Update of the Nextcloud software to the latest release; Commissioning of all components with new version | |
Gitlab | 15 August 2025, 12–3 p.m. | Maintenance | Service limited or unavailable | |
Document Management System | 24 July 2025, starting 6 p.m. | Maintenance | Software updates in the document management system. No specific downtime is expected. The system will be available without restriction at the start of service on July 25, 2025. | |
bwSync&Share: Update Nextcloud | 17 July 2025, 6 – approx. 10 p.m. | Maintenance | Update of the Nextcloud software to the latest release Commissioning of all components with new version | |
ILIAS | 14 July 2025, from 2 p.m. | Maintenance | ILIAS will be updated, only minor effects are expected. The examination ILIAS is not affected. | |
bwSync&Share: Update Nextcloud | 3 July 2025, 6–10 p.m. | Maintenance | Update of the Nextcloud software to the latest release Commissioning of all components with new version | |
Webserver www-v68 | 3 July 2025, 4–5 p.m. | Maintenance | re.: ausleihe.uni-mannheim.de careernet.uni-mannheim.de drucken.uni-mannheim.de druckservice.uni-mannheim.de gess.uni-mannheim.de hochschuluebersetzung-bw.uni-mannheim.de master.vwl.uni-mannheim.de speedtest.uni-mannheim.de wiki.uni-mannheim.de | |
ILIAS OpenOffice and Opencast | 26 June 2025, 4–5 p.m. | Maintenance | Maintenance on the Ilias components OpenOffice and Opencast, the system may be unavailable due to restarts. | |
bwSync&Share: Update Nextcloud | 5 June 2025,6–10 p.m. | Maintenance | Update of the Nextcloud software to the latest release Commissioning of all components with new version |