We always do our best for you. In cases of incidents and disruptions, we try to find a solution as quickly as possible.
There are currently no disruptions to our IT services.
Would you like to report an incident?
Please contact our IT support by sending an e-mail to itsupportuni-mannheim.de or calling +49 621 181-2000.
Planned maintenance work
To offer you fast and secure services, we regularly update our software and hardware. Software and hardware developers provide updates, which we check and carry out swiftly, especially where critical vulnerabilities are involved. In addition, we renew, exchange and extend server and network components. Of course, we aim to keep disruptions due to maintenance work to a minimum.
To make it easier for you to organize your work, you can find an overview of all our scheduled maintenance work below.
| Service | Schedule | Reason | Details | Status |
|---|---|---|---|---|
| bwSyncAndShare | 23 January 25, 6–10 p.m. | Update Nextcloud | 4 hour failure of service | |
| UNITWiki/ | 23 January 25, 4–7 p.m. | Maintenance / Updates | please download the content you need and store it locally prior to the update | |
| IDM intersection | 16 January 2025, 8 a.m. | Change of intersection | There will be no disruptions and/ | |
| EvaSys | planned: 15 January 2025 – 30 January 2025 | Maintenance / Outsourcing | Please do not use EvaSys to create and/ | |
| bwSyncAndShare | 18 December 2024, 8–10 a.m. | Maintenance | During maintenance of the xGUS system the Support portals are temporarily not available. | |
| Gitlab | 11 December 2024, 9–12 a.m. | Maintenance | No access to web interface | |
| LDAP / Central Authentification | 5 December 2024, 4–7 p.m. | Change of certificates | There might be several phases of interruptions when signing on to services that require a central authentification (VPN, Portal2, ILIAS, ...) | |
| Portal2 | 5 December 2024, 4–5 p.m. | Maintenance | Service not available | |
| bwSyncAndShare | 14 November 2024, 6–10 p.m. | Update Nextcloud | 4 hour failure of the service |