We always do our best for you. In cases of incidents and disruptions, we try to find a solution as quickly as possible.
There are currently no disruptions to our IT services.
Would you like to report an incident?
Please contact our IT support by sending an e-mail to itsupportuni-mannheim.de or calling +49 621 181-2000.
Speedtest
Use our speed test to find out whether the quality of your connection to the university network is sufficient for running various applications:
Tips for a quicker Internet connection on campus:
- Do not use personal hot spots since they diminish the bandwidth and thus disrupt the entire network.
- Turn off the wireless on your device, when you have taken your seat, and wait a moment. As soon as you turn the wireless on again, your device can connect to the nearest access point.
Planned maintenance work
In order to offer you fast and secure services, we regularly modernize our software and hardware. To this end, software and hardware developers provide updates, which we check and carry out swiftly, especially where critical vulnerabilities are involved. In addition, we renew, exchange and extend server and network components. Of course, we aim to keep disruptions due to maintenance work to a minimum.
To make it easier for you to organize your work, you can find an overview of all our scheduled maintenance work below.
| Service | Schedule | Reason | Notice | Status |
|---|---|---|---|---|
| ldap Authentication Service | 18 April 24, 4–7 p.m. | Maintenance | The maintenance work on the authentication services will affect all systems requiring a login: access via VPM, Wireless / eduraom and ILIAS, Portal² etc. Logging into the services will not be possible or only with interruptions. | completed |
| Portal² | 14 Mar 2024, 1–7 p.m. | Maintenance | Portal² unavailable during maintenance | completed |
| Uni Website/ | 12 Mar 24, 7:30 a.m. – 8:30 p.m. | Maintenance | Short disruptions may occur | completed |
| bwSync&Share | 7 Mar 24, 6–9 p.m. | Update Nextcloud | The service will be unavailable during the entire maintenance period. A longer downtime cannot be ruled out. | completed |
| bw support portal | 28 Feb 24, 8–10 a.m. | Maintenance | Support portal of Landesdienste like bwSync&Share, bwHPC, bwDataArchive, bwCloud are temporarily not available | completed |
Service not available