Maintenance and Incidents

We always do our best for you. In cases of incidents and disruptions, we try to find a solution as quickly as possible. 

Current information

28 April 2022: Wireless access
There is currently a technical malfunction in the wireless access in some areas on campus. As a result, network access is severely slowed down. We are already working on a solution and apologize for the inconvenience!


Speedtest

Use our speed test to find out whether the quality of your connection to the university network is sufficient for running various applications:


Planned maintenance work

In order to offer you fast and secure services, we regularly modernize our software and hardware. To this end, software and hardware developers provide updates, which we check and carry out swiftly, especially where critical vulnerabilities are involved. In addition, we renew, exchange and extend server and network components. In order to be able to react quickly and flexibly, we determine adaptable time frames for maintenance. This allows you to make any security-related changes swiftly and to plan for potential downtime. Of course, we aim to keep disruptions due to maintenance work to a minimum. 

To make it easier for you to organize your work during periods of maintenance and updates, you can find an overview of all our scheduled maintenance work below.

ServiceScheduleReasonNoticeStatus
bwSync&Share19 May 2022, 5 p.m. – 10 p.m.Update Nextcloud
scheduled
bw and NHR support portal25 May 2022, 8 a.m. – 11 a.m.Maintenancebw support portal of Landesdienste like bwSync&Share, bwHPC, bwDataArchive, bwCloud and NHR support portal of NHR@KIT are temporarily not available. There are several short interruptions.
scheduled

Service available
Service not available