Sitting right in your institution, your on-site IT expert is just one phone call away from quickly and personally assisting you with technical issues of any kind, for instance computer or printer problems or repairs.
Advantages of a personal IT expert:
- An on-site IT expert is familiar with the needs of your institution.
- An on-site IT expert is familiar with the central University IT processes.
- An on-site IT expert is familiar with university procedures, for instance when it comes to procurements.
- An on-site IT expert has access to software and hardware synergies of an entire Premium Support team.
- You get to benefit from Premium Support all year long. Other members of the Premium Support team will stand in for your personal expert while he or she is on holiday.