FAQs

To update your contact details, please proceed as follows:

1. Please go to My Studies > Student Service.
2. Click on the Contact details tab.
3. By clicking on the corresponding pencil icon, you can change, add or delete your address and telephone number.

For more information, please go to “Update contact details”.

The IT Support team is your first point of contact for all questions relating to IT services at the University of Mannheim. We provide quick and straightforward assistance and are on hand to advise you if you encounter any problems.

You can contact us via e-mail to itsupportmail-uni-mannheim.de, via phone at +49 621 181-2000 or by using our contact form.

For more information, please go to “IT-Support”.

When you are asked to register for courses in Portal², please proceed as follows:

1. Go to My Studies > Degree planner in Portal².
2. Select the right degree program.
3. Make sure that you have chosen the correct semester.
4. Click through the examination regulations structure until you find the course you are looking for (open book icon) in the correct module (green puzzle piece icon).
5. If the registration period is active, a “Register” button will be displayed. If no “Register” button is displayed, click on the arrow icon next to the event. The line with the parallel group will then show you when registration is possible.
6. By clicking on the “Register” button, you will either be registered for the course, admitted, or asked to submit your priorities.
7. Then check the current status of your registration here in the degree planner:
   • Admitted: You are registered as a participant for this course.
   • Registered: All registrations are collected on a list. The available places for the event will be allocated among the registrations received.

You can find more detailed information on the page about the degree planner and course registration.

The degree planner provides you with a central overview of the courses and examinations required by your examination regulations. You can find the degree planner in Portal² under the menu item My studies > Degree planner. You can see which courses can be taken, which have already been prioritized or taken, and which you have already been admitted to.

For more information, please see “Degree planner and course registration”.

The registration periods vary depending on the school. The following information applies only to courses offered by the School of Humanities (as an example). You must register for your courses during the registration period. Registration takes place via Portal². You can find more information about selecting courses in the portal here; please also note our instructions:

1. We open registration five weeks before the start of the semester.
2. You will then have ten days to register for your courses.
3. From the course catalog, select only courses offered by the School of Humanities.
4. Select at least five courses.
5. Log in to the portal and put together your schedule.
6. You will receive confirmation of the courses you have registered for shortly before the start of the semester on Portal².

Unfortunately, we cannot guarantee you a spot in the courses chosen by you.

To register for an examination, proceed as follows:

1. Open the degree planner in Portal² under “My Studies” and select your program if necessary.
2. Close the courses branch.
3. Go to the examinations branch and open the module for the respective examination.
4. Click on Register.
5. You will be redirected to a page with information and legal notices. Click on I accept and Continue.
6. Now click on Register again.

To withdraw from an exam, proceed as follows:

1. Open the degree planner in the Portal² under “My Studies” and select your degree program if necessary.
2. Close the courses branch.
3. In the exam branch, expand the structure view to the exam you want to withdraw from.
4. Click on Withdraw.
5. Confirm legal information if necessary.
6. Click on Withdraw to finalize your withdrawal from the examination.

Go to Studying > List of all examinations of the selected semester.

There you will automatically receive a list of all examinations for the selected semester.

For more information, please see “List of all examinations”.

1. If you go to My Studies, you will find the section My registrations.
2. Here you can see all the courses and examinations you are registered for. In the Semester field, you can select the desired semester from the drop-down menu.
3. You can also choose to display only your examinations or only your courses by clicking on Show/Hide Courses or Show/Hide Examinations.
4. Here you can not only see your admission to examinations, but also view your examination room and seat in that room 7 days before the examination.

Further information on the examination registration can be found at “examination registration and academic record”.

To change the registration for an examination, please proceed as follows:

1. Go to My Studies > Degree planner.
2. If you are not already using the structural view, click on Show examination regulation structure.
3. Open the structural view until you see the relevant examination.
4. Click the Withdraw button.
   Please note: It is possible that you have to reconfirm the legal information.
5. Click on Withdraw again.
6. After you have withdrawn, click on Back to overview.
7. Register for the alternate examination date.

For more information, please go to “Examination registration and academic record”.

• You can see your completed coursework and examinations under My academic records.
• Completed coursework and examinations from previous programs can be selected in the Study history.

For more information, please go to “Examination registration and academic record”.

ILIAS is the central platform for exchanging files and information between teachers and students, as well as among students.

You can login at ilias.uni-mannheim.de or access ILIAS directly from Portal².

• Go to My Studies > E-Learning (ILIAS) in the navigation of Portal².

or

• You can go directly to a course by searching for the course in Portal² and open the details page. There you will find the link “Go to ILIAS course”.

For more information on ILIAS, please click here.

If you have registered for the course in Portal², you will be automatically added to the course as participant. If this does not work, please inform your teacher. It is possible that your teacher has to confirm that you are added to the list of participants. 

When you access an ILIAS course, you may not be taken directly to the course content overview, but instead receive one of the following messages: 

• Open registration
• Registration upon request
• Registration with password
• No registration possible

Please check here what this means. 

To withdraw you registration for a course, you must leave the corresponding group first and then the course. 
You can do this on the overview page under Actions and click on End course membership.

For more information, please go to ILIAS.

The following certificates can be viewed, downloaded, and printed as PDF files from Portal²:

• Examinations for which you are registered
• Enrollment certificate (single copy)
• Enrollment certificate (multiple copies)
• Enrollment record
• Transcript of Records (German)
• Transcript of Records (English)

Please proceed as follows to submit a request for an academic leave of absence:

1. Go to My Studies > Student service > Leave of absence.
2. Click on “Create new request” and select the reason for your request.
3. Enter the required data.

For more information, please go to “Request academic leave of absence”.

1. Go to My Studies > Student Services.
2. Click on the tab Requested reports/reports.
3. Select the requested reports on the right-hand side.

For more information, please see “Printing reports”.

1. Go to My Studies > Student Service.
2. Click on the tab My Status.

If an implediment exists, you will find it in the Impediment section.

For more detailed information, please go to “View impediments”.

Please transfer the semester fee to the bank account of the University of Mannheim indicated below before the re-registration deadline. As a payment reference, please make sure to indicate your name, student ID number, and the semester for which you wish to enroll or re-register.

For example:
John Doe, 1234567; HWS 2019/20

Please be aware that the date of receipt of payment (value date) on the account of the University of Mannheim is decisive, not the date of your bank transfer.

Bank details
Universität Mannheim
Baden-Württembergische Bank / LBBW
IBAN: DE23600501010001379273
BIC: SOLA DE ST 600

Late fees
If you re-register late, the university will charge a late registration fee of EUR 20 in accordance with its General Statutes of Fees (Allgemeine Gebührensatzung) as of 17 May 2006.

For more imformation, please go to “Fees”.

1. Go to My Studies > Student Service.
2. Click on the tab Bills and payments.

For more information, please go to “See invoices”.

1. Log into Portal^2.
2. Select the tab “Free rooms”.

If you go to My Studies > Schedule, you can see your schedule. All courses for which you have been admitted will be displayed there.

For more information, please go to “Schedule”.

To find your degree planner, please go to My Studies > Degree planner.

What are the benefits of the degree planner? 

The degree planner provides you with a central overview of the courses required by your examination regulations. You can see which courses are available, which you have already been prioritized or registered for, and which you have already been admitted to.

For more information on the degree planner, please click here.