InfoCenter University IT

Our InfoCenter team is happy to help if you

  • have questions relating to your Uni-ID or university e-mail address
  • have problems with your password
  • need an ecUM guest card
  • need to collect a pre-produced ecUM (and you are not a first-year student) or a new ecUM as replacement (upon presentation of a valid ID or passport)

How can first-year students receive their ecUM (electronic card University of Mannheim)? What can I do if I have lost my card? You will find answers to these and similar questions in our Instructions

Opening Hours:
Monday to Friday from 10 a.m. to 2 p.m.
Please make an appointment online before you come to the InfoCenter:
To make an appointment

The InfoCenter is operated in cooperation between the University IT (UNIT) and the University Library (UB) and is located in Schloss Schneckenhof Süd.

Phone: +49 (0) 621 181-3027,
E-mail: itsupport