Photo credit: Laura Gelb

InfoCenter University IT

Our InfoCenter team is happy to help if you

have questions relating to your Uni-ID or university e-mail address
have problems with your password
need an ecUM guest card
need to collect a pre-produced ecUM (and you are not a first-year student) or a new ecUM as replacement (upon presentation of a valid ID or passport)

How can first-year students receive their ecUM (electronic card University of Mannheim)? What can I do if I have lost my card? You will find answers to these and similar questions in our Instructions

Location:
The InfoCenter of the University IT (UNIT) and the consulting service of the University Library (UB) are located in Schloss Schneckenhof Süd.

Opening Hours:
Monday to Friday from 10 a.m. to 2 p.m.
Please make an appointment online before you come to the InfoCenter: To make an appointment

Contact:
Phone: +49 (0) 621 181-3027,
E-mail: itsupport(at)uni-mannheim.de

Please note:

The InfoCenter is currently closed. If you have any question, please contact our IT-Support:
Phone: +49 621 181-2000
E-mail: itsupport(at)uni-mannheim.de