Photo credit: Laura Gelb

Please note:

The InfoCenter is currently closed. If you have any question, please contact our IT-Support:
Phone: +49 621 181–2000
E-mail: itsupport

InfoCenter University IT

Our InfoCenter team is happy to help if you

  • have questions relating to your Uni-ID or university e-mail address
  • have problems with your password
  • need an ecUM guest card
  • need to collect a pre-produced ecUM (and you are not a first-year student) or a new ecUM as replacement (upon presentation of a valid ID or passport)

How can first-year students receive their ecUM (electronic card University of Mannheim)? What can I do if I have lost my card? You will find answers to these and similar questions in our Instructions

The InfoCenter of the University IT (UNIT) and the consulting service of the University Library (UB) are located in Schloss Schneckenhof Süd.

Opening Hours:
Monday to Friday from 10 a.m. to 2 p.m.
Please make an appointment online before you come to the InfoCenter: To make an appointment

Phone: +49 (0) 621 181-3027,
E-mail: itsupport