E-Mail Service for Staff Members

Communicate securely and manage meetings and tasks with our e-mail service

We provide all employees and students of the University with their own e-mail account with associated e-mail address and mailbox in our Exchange mail system. You can use it to manage e-mails, calendars and contacts via the webmailer OWA or programs such as Outlook.

How can I use the e-mail service?

There are two ways to access your Exchange account:

  1. via webmail OWA (Outlook Web App)
    Enter https://exchange.uni-mannheim.de in your browser. To log in, you will need your Uni-ID and the password for your Uni-ID.
  2. via e-mail-client
    Follow our step-by-step instructions to add your Exchange account to an e-mail client. Afterwards, you can use your own device to easily work on your e-mails, meetings and addresses:
    Instruction for Windows Computer or Laptop (Outlook, Thunderbird or Windows Mail App)
    Instruction for MacBook or iMac (Outlook or Apple Mail)
    Instruction for iPhone or iPad
    Instruction for Android Smartphone or Tablet
    Instruction for Linux Computer or Laptop (Thunderbird)

Still have questions?

For more help and answers to the most common questions, see our Microsoft Exchange instructions.

 


Requirements, technical details and availability

  • Requirements of use

    Legal requirements:  

    • Users are solely responsible for sharing their address books, calendars and saved data.
    • Please observe the terms of use.

    Technical requirements:

    • The e-mail and calendar services are available for all common web browsers.
    • In order to use the full range of features, please use the web application or the Outlook e-mail client. Generally, you can add your account to other clients but in this case, not all features are available.
    • You need your Uni-ID and the corresponding password.
  • Technical details

    IMAP Settings for Exchange

    We recommend using “Exchange” as account type / protocol. If you want to deviate from this recommendation and connect via IMAP, you can use the following data for setting up the connection:

    IMAP (incoming mail server)

    ProtocolIMAP
    Serverexchange.uni-mannheim.de
    Port993
    Security type/encryptionSSL/TLS
    User nameUni-ID
    PasswordPassword of your Uni-ID


    SMTP (outgoing mail server):

    Serverexchange.uni-mannheim.de
    Port587
    Security type/encryptionSTARTTLS 
    “Registration/ authentication
    required”
    yes
    User nameUni-ID
    PasswordPassword of your Uni-ID
  • Service availability

    We guarantee a 99.9 percent service availability. However, we cannot exclude downtime in individual cases.
    Should this be the case, please contact our support team via e-mail (itsupport@uni-mannheim.de) or telephone (+49 621 181-2000). We will help you as quickly as possible.


Spam and phishing
For information on how you can detect malicious e-mails and protect yourself against attackers,
please refer to our
security tips