Instructions

Here you will find the answers and solutions to the most frequently asked questions and problems.

How do I connect to the university wireless? How do I set up my e-mail program? How can I log in to the university system when I am at home? Please refer to our instructions to see the answers and solutions to the most frequently asked questions and problems.

A-Z Instructions and search

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

Autoload terminal – see “Paying with ecUM”

B

Bitlocker – How to encrypt your Windows device

bwSyncAndShare – How to share data in a fast and secure way

C

Cryptomator – How to encrypt your data

E

E-mail – everything you need to know about our e-mail service...

E-mail addresses – What is my default-address?

ecUM: electronic card University of Mannheim

Encryption

Exchange mail system

I

ILIAS: E-Learning Platform

K

KeePass – How to securely store and manage my passwords

L

Lists

M

Mailman – How to create and organize mailing lists

Matlab: Software for data analysis and simulation

Microsoft 365

Microsoft 365 for students – How can I activate my account?

Microsoft Exchange mail system...

MyUni-ID – How do I store a contact e-mail address for my Uni-ID?

O

Office 365 for Employees – How to install Office 365

Office 365 for students (online version)

Office 365 for students – How do I order Office 365 as an installed version?

OneDrive

OneNote

Online Business Travel Portal

Outlook – How to add my e-mail account to Outlook

P

Password – How can I change my Uni-ID password?

Password – I forgot my Uni-ID password. How can I create a new one?

Planner

Portal²

Printing – for students

S

Self-service terminals

Softhub: Software order for members

Software: order for students

Spam filter

SPSS: Software for statistical data analysis

STATA SE: Software for statistical data analysis

T

Teams

Telephone: digital and physical

U

Uni-ID – How can I change my Uni-ID password?

Uni-ID – How do I receive my Uni-ID? What should I do, if I have forgotten my Uni-ID?

Uni-ID – I forgot my Uni-ID password. How can I create a new one?

User ID (= Uni-ID) – How do I get my Uni-ID? What should I do if I have forgotten my Uni-ID?

V

VPN – How to setup a secure connection to the university network

W

Whiteboard

Windows 11 Upgrade

Wireless – How can I connect to the university's wireless network?

Work device: Initial setup and encryption

Z

Zoom: Software for digital meetings

Instructions

Here you will find the answers and solutions to the most frequently asked questions and problems.

A-Z Instructions and search

A

B

C

E

I

K

L

M

O

P

S

T

U

V

W

Z

University IT

FORUM