Safety and Emergencies
Ensuring that our campus is a safe place is a top priority for the University of Mannheim and a responsibility we all share. Be aware of your surroundings and look out for yourself and others. If you or others feel unsafe or if people are threatened, please inform the university—be it immediately or later on. The university’s counseling services and management are here to listen and take your concerns and reports seriously.
In cases of emergency
- Police: 110
- Fire department and/
or ambulance 112 - Emergency number within the university: 1110 (Reception Desk)
Please remember to dial an additional 0 prior to the regular phone number when calling from the university network, i.e., from your office telephone. This also applies when calling 110 or 112.
Medical emergencies
Emergency rooms
Diako Mannheim (Brüderklinikum Julia Lanz)
Speyerer Str. 91–93
68163 MannheimTheresienkrankenhaus (Brüderklinikum Julia Lanz)
Bassermannstraße 1
68165 MannheimUniversitätsklinikum Mannheim (University Hospital Mannheim)
Theodor-Kutzer-Ufer 1–3
68167 MannheimIn case you get sick on a weekend or a public holiday with an illness which your general practitioner would usually examine, you can contact the medical on-call service:
Medical on-call service
Theodor-Kutzer-Ufer 1–3
68167 Mannheim
Phone: +49 116 117 (nationwide number)Psychiatric emergencies
Central Institute of Mental Health (ZI)
J5
68159 Mannheim
Contacts for counseling, support, and assistance
Sexual harassment, bullying, stalking, personal crises, intimidation or discrimination
Contact persons for victims (students, academic and non-academic staff members):
Alessa Tabea Nick
Initial point of contact and counseling service
Phone: +49 621 181-2526
E-mail: alessa.nickuni-mannheim.deAlexandra Raquet
Deputy counseling service
Phone: +49 621 181-2525
E-mail: alexandra.raquetuni-mannheim.de
Jens Auguspurger
Anti-discrimination officer
Phone: +49 621 181-2764
E-mail: jens.augspurgeruni-mannheim.deMale contact for cases of sexual harassment (for all university members):
Professor Dr. Georg W. Alpers
Chair of Clinical Psychology, Biological Psychology and Psychotherapy
Phone: +49 621 181-2106 (secretary’s office)
E-mail: alpersuni-mannheim.deFlyer “Initial point of contact and counseling service” (pdf)
Gender discrimination
Alessa Tabea Nick
Initial point of contact and counseling service
Phone: +49 621 181-2526
E-mail: alessa.nickuni-mannheim.deAlexandra Raquet
Deputy counseling service
Phone: +49 621 181-2525
E-mail: alexandra.raquetuni-mannheim.deAlexandra Zimmermann
Equal Opportunity Commissioner for non-academic staff members
B 6, 30–32 – Room 011
Phone: +49 621 181-3311
E-mail: alexandra.zimmermannuni-mannheim.deMental health crises
Studying the Healthy Way
We would like to encourage you to take good care of yourself while pursuing your degree. If you feel your strength and energy waning, we are here for you! On the Studying the Healthy Way pages, you find all support and counseling services at a glance.
Technical malfunctions and safety risks
Reporting technical malfunctions
Please report any technical malfunctions, for example broken lights on campus, to the Reception Desk in the Schloss, Ostflügel, main entrance of the university (phone: +49 621 181-1110) or to Division III (only available in German).
You can report IT security incidents to theInformation Security team.
Reporting a safety risk
You can report any unlit walkways or paths, missing lights or any places on campus where you do not feel safe and comfortable to Division III (only available in German). In case you notice broken street lights outside of campus, please refer to the telephone service of MVV Energie, which is free of charge: 0800 290 1000.
The Department of Safety and Security (only available in German) is in charge of issues such as fire prevention and crisis management.