Photo credit: Elisa Berdica

Express Service

The Express Service was established by Student Services as an additional point of contact for students in order to minimize waiting times.

Please be aware that all the details about the pick-up-service (Abholservice) will soon also be available in English. You will find further information in this website.


The Express Service team is responsible for: 

  • Accepting application and enrollment documents
  • Re-registration
  • Disenrollment
  • Issuing Transcripts of Records (can also be requested in PDF format)
  • Issuing and accepting applications for an academic leave of absence
  • Processing applications for an academic leave of absence if they require no further discussion
  • Changing students’ names and addresses
  • Printing out other certificates
  • Issuing and accepting requests for late registration or change in registration for an exam
  • De-registration from exams
  • Accepting medical certificates
  • Issuing and accepting documents on behalf of the International Office
  • Accepting payments for language courses and field trips (international students)
  • Accepting applications for reimbursement
  • Helping students in finding the right contact person

Please note that the Express Service staff cannot provide academic advising, advising on exams, or advising in cases of hardship. Thank you for your understanding.  


Express Service

Express Service

Jessica Cariola, Kirsten Maurer, Ute Wieder, Sharon Rübel
University of Mannheim
Express-Service L 1, 1 | Eingang A
68161 Mannheim
Opening hours:
The express service is still available on weekdays by e-mail.

Most services can currently be handled via e-mail (expressschalter(at) We will be happy to help you in this way.

From August 31st onwards, you will alSun have the opportunity to pick up paper documents (on advance order) from us in person. Further details about the collection service can be found here:

understand that you can only pick up the documents after an electronic confirmation of the appointment.

Documents will of course still be sent by mail. Please use the order form or send us an e-mail.

(Update 26th August 2020)