Express Service

The Express Service was established by Student Services as an additional point of contact for students in order to minimize waiting times.

Please note that the our pick-up-service (Abholservice) cannot be offered currently due to the nationwide lockdown as well as contact restrictions.

Documents will of course still be sent out by regular mail or can alternatively always be provided in electronic form. Please feel free to use our contact form or send us an email. Furthermore, please always indicate the postal address your documents shall be sent to.


The Express Service team is responsible for: 

  • Accepting application and enrollment documents
  • Re-registration
  • Disenrollment
  • Issuing Transcripts of Records (can also be requested in PDF format)
  • Issuing and accepting applications for an academic leave of absence
  • Processing applications for an academic leave of absence if they require no further discussion
  • Changing students’ names and addresses
  • Printing out other certificates
  • Issuing and accepting requests for late registration or change in registration for an exam
  • De-registration from exams
  • Accepting medical certificates
  • Issuing and accepting documents on behalf of the International Office
  • Accepting payments for language courses and field trips (international students)
  • Accepting applications for reimbursement
  • Helping students in finding the right contact person

Please note that the Express Service staff cannot provide academic advising, advising on exams, or advising in cases of hardship. Thank you for your understanding.  


Express Service

Express Service

Jessica Cariola, Kirsten Maurer, Ute Wieder, Sharon Rübel
University of Mannheim
Express-Service L 1, 1 | Eingang A
68161 Mannheim
Opening hours:
The express service is available on weekdays by e-mail.