Attention – Information on the consultation hours of the Express Service

Due to illness, the open consultation hours and online consultation hours unfortunately have to be canceled this week (13 to 17 November 2023).

Please send an e-mail with your request to and use the order form to order certificates (transcripts).

Thank you for your understanding!


Applying for a Study Place Abroad! (Deadline on 15.10.2023)

If you have not yet received a Transcript of Records, students may exceptionally apply in the portal without a current Transcript.

Current Information

  • We were able to migrate the existing coursework and examination data as planned for the new examination management system EXA-P. We have conducted extensive tests to check the migrated examination and coursework data. The overview of your grades should contain all coursework and examinations as of 31 March 2023. If you are unable to see grades you have already obtained for coursework or examinations, please write an e-mail to your contact person at Student Services with the subject line “Missing grade in the overview of grades”.
    There is no need to worry. We still have access to the previous system and are still able to enter potentially missing coursework or examinations.
  • Unfortunately, we are currently unable to prepare a ranking for your examinations. As we have made changes to our examination management system, we are yet to migrate data of already disenrolled students which we need in order to prepare a correct ranking.

(As at: 16.08.2023)

Current Office Hours

Office Hours
Monday Thursday: 9:30 a.m. – 12:00 p.m. / Tuesday: 2:00 p.m. – 4:00 p.m.

Our services

The Express Service was established by Student Services as an additional point of contact for students with the aim of minimizing waiting times.

Please understand that the Express Service staff cannot provide academic advising, exam advising, or hardship counseling.


Express Service

Express Service

Jessica Cariola-Nicolei, Thomas Keil, Kirsten Maurer, Sharon Rübel
University of Mannheim
Dezernat II – Express-Service L 1, 1
68161 Mannheim