Express Service

Current Information

  • Office hours:
Without appointmentMon – Thur: 9:30 – 12:00 

Virtual consultation hours

Wed & Fri: 9:00 – 12:00
  • Virtual consultation hours: Students may attend Express Service's Virtual Queuing on Wednesdays and Fridays from 9 a.m. to 11 a.m. via Microsoft Teams.
  • Since 2 April 2022, a 3G proof is no longer required for on-campus classes. The President's Office still recommends wearing a surgical face mask or an FFP2 face mask in university buildings, in classes and when the minimum distance of 1.5 meters to other people cannot be maintained.


The Express Service was established by Student Services as an additional point of contact for students with the aim of minimizing waiting times.

Currently, the Express Service team offers the following services:

  • Transcript of records
  • Rankings of exam results
  • Re-registration
  • Disenrollment
  • Processing applications for an academic leave of absence if they require no further discussion
  • Printing out other certificates
  • Supporting students in finding the right contact person
  • For enrollment certificates according to section 9 BAföG use Portal2

(As of September 2021)

Please note that the Express Service staff cannot provide academic advising, advising on exams, or advising in cases of hardship. Thank you for your understanding.  


Express Service

Express Service

Nils Christoph Burkhoff, Ann Mandel, Kirsten Maurer, Ute Wieder, Sharon Rübel
University of Mannheim
Express-Service L 1, 1 | Eingang A
68161 Mannheim
Opening hours:
The express service is available on weekdays by e-mail.