Change of name

Please notify Student Services as soon as possible if your name has changed. If you fail to inform us, important documents cannot be delivered correctly or might show a wrong name.

Please indicate your student ID number and both your old and new name when sending an e-mail.

Change of address

You must change your address yourself in Portal². To edit contact details, go to the “My services" > “Personal settings" > “Edit my contact data”.

There you can specify whether we should send documents to your semester address or your home address.

Confirmation for the statutory pension provider

You will be issued a confirmation of disenrollment, a certificate indicating your period of enrollment at the university, and a confirmation for the statutory pension provider when you disenroll from the University of Mannheim. The confirmation for the statutory pension provider serves as proof of how long you studied at the University of Mannheim. After completing your studies, please submit it to the Deutsche Rentenversicherung, along with your degree certificate, to have your period of study recognized for your pension.

Requesting the confirmation for the statutory pension provider
People who completed their studies some time ago and did not receive the confirmation upon their disenrollment may request one from Student Services. To do so, please send an e-mail to Student Services. The subject should read “Rentenbescheinigung” and the e-mail should include the following information:

  • last name, first name
  • date of birth, place of birth,
  • current address,
  • periods of study (from... to...),
  • degree program,
  • degree awarded (yes/no), date.

Please note that processing your inquiry may take a while. Thank you for your patience.


Express Service

Express Service

Jessica Cariola-Nicolei, Thomas Keil, Kirsten Maurer, Sharon Rübel
University of Mannheim
Dezernat II – Express-Service L 1, 1
68161 Mannheim