Contacting Student Services

You can contact Student Services, the bursar’s office and the Express Service by e-mail, telephone, in person or via video conference.

As we are partly working from home, we recommend that you send your request by e-mail to the responsible contact person. Most requests can be attended to in this way.

You can also use a web form to easily book appointments for a consultation with your Student Services advisor by telephone, video conference or in Person in L 1, 1.

In addition to these services, we also offer open consultation hours at the Express Service. There you can obtain important certificates such as Transcripts of Records and rankings of exam results. You can also request these at any time using the linked form.

Opening hours and availability of the Express Service


Open consulation hours

The Student Services and the bursar's office offer open consultation hours every Tuesday from 9:00 a.m. to 11:00 a.m. You do not need to make an appointment or send an e-mail in advance. Just drop by (L1,1, entrance A, first floor) and ask your contact person any questions you may have.

Of course, you can still make appointments with the respective staff members to get detailed advice.

Organization

  • Express Service

    Express Service

    First point of contact for students with questions on organizing their studies and exams
    Paula Anton, Calista Stork, Kirsten Maurer, Hakan Akcay
    University of Mannheim
    Dezernat II – Express-Service L 1, 1
    L1,1 – Room 126
    68161 Mannheim
    Opening hours:
    Mon-Fri 9 a.m.–12 p.m, Tue additionally 13:30–15:30 p.m.
  • Student Services Office

    Paula Anton (she/her)

    Secretary Student Services
    University of Mannheim
    Division II – Student Affairs
    L 1, 1 – Room 126
    68161 Mannheim

Fees

  • Bursar's Office

    Jannie Engler

    Bursar's office, tuition fees
    University of Mannheim
    Division II – Student Affairs
    L 1, 1 – Room 125
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16076.

    Susanne Aydou

    Bursar's office; semester fees and tuition fees for a second degree
    University of Mannheim
    Division II – Student Affairs
    L 1, 1 – Room 125
    68161 Mannheim
    Phone: +49 621 181-1260
    Fax: +49 621 181-1187
    E-mail: semesterbeitraegeuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form:https://www.uni-mannheim.de/index.php?id=16078.

Advisors

  • English and American Studies

    Andrea Rüttiger

    Andrea Rüttiger

    B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 121
    68161 Mannheim
    Phone: +49 621 181-1186
    Fax: +49 621 181-1176
    E-mail: studienbuero-anglistikuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
  • Business Administration

    Julia Walther

    Julia Walther

    Mannheim Master in Management | Mannheim Master in Finance, Accounting and Taxation | Mannheim Master in Operations and Supply Chain Management
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 129
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    There are currently no additional individual consultations taking place.

    Veronika Zisack

    Mannheim Master in Management | Mannheim Master in Finance, Accounting and Taxation | Mannheim Master in Operations and Supply Chain Management
    University of Mannheim
    Universität Mannheim
    Dezernat II – Studien­angelegenheiten
    Studienbüro I
    L 1, 1 – Room 129
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    There are currently no additional individual consultations taking place.

    Constanze Karasehirli

    Bachelor in Business Administration
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 129
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    There are currently no additional individual consultations taking place.
  • German Studies

    Andrea Rüttiger

    Andrea Rüttiger

    B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 121
    68161 Mannheim
    Phone: +49 621 181-1186
    Fax: +49 621 181-1176
    E-mail: studienbuero-anglistikuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
  • History

    Pascal Vogel

    B.A./M.A. Culture and Economy: History | B.A./M.A. History
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 127
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16224
  • Teacher Education

    Izabela Maj

    B.Ed./M.Ed. Teacher Education
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 122
    68161 Mannheim
    Phone: +49 621 181-1184
    Fax: +49 621 181-1176
    E-mail: studienbuero-lehramtuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16120

    Corina Wolf

    B.Ed./M.Ed. Teacher Education | Master of Education Extension Subject
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 122
    68161 Mannheim
    Phone: +49 621 181-1194
    Fax: +49 621 181-1176
    E-mail: studienbuero-lehramtuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16103.
  • Media and Communication Studies

    Pascal Vogel

    B.A./M.A. Culture and Economy: Media and Communication Studies | B.A./M.A. Media and Communication Studies (Digital Communication)
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 127
    68161 Mannheim
    Phone: +49 621 181-1188
    Fax: +49 621 181-1176
    E-mail: studienbuero-mkwuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    Please book individual consultations using the following form: https://www.uni-mannheim.de/index.php?id=16224
  • Philosophy

    Pascal Vogel

    B.A./M.A. Culture and Economy: Philosophy
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 122
    68161 Mannheim
    Phone: +49 621 181-1188
    Fax: +49 621 181-1176
    E-mail: studienbuero-philosophieuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16224.
  • Political Science

    Claudia Stepken

    Claudia Stepken

    B.A./M.A. Political Science
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 127
    68161 Mannheim
    Phone: +49 621 181-1193
    Fax: +49 621 181-1176
    E-mail: studienbuero-politikuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16228.
  • Psychology

    Sandra Haag

    B.Sc./M.Sc. Psychology
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 123
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    There are currently no additional individual consultations taking place.

    Karolina Nathusius

    B.Sc./M.Sc. Psychology
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 123
    68161 Mannheim
    Consultation hour(s):
    Open consultation hours – also during the lecture-free period – in presence (room 123) or by telephone.

    tuesdays 9.00–11.00 a.m and

    thursdays 9.30–11.00 a.m.
  • Law

    Veronika Zisack

    Competition Law and Regulation | Master of Laws (LL.M.) | Master of Comparative Business Law (M.C.B.L.)
    University of Mannheim
    Dezernat II – Studien­angelegenheiten
    Studien­büro I
    L 1, 1 – Room 131
    68161 Mannheim
    Phone: +49 621 181-1331
    Fax: +49 621 181-1176
    E-mail: studienbuero-jurauni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by video conference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/veronika-zisack/
    Belinda Hofer

    Belinda Hofer

    Competition Law and Regulation | Integrated LL.B. and State Examination Program in Law | Master of Laws (LL.M.) | Master of Comparative Business Law (M.C.B.L.)
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 131
    68161 Mannheim
    Phone: +49 621 181-1416
    Fax: +49 621 181-1176
    E-mail: studienbuero-jurauni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone or in person. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16131.
  • Romance Languages

    Andrea Rüttiger

    Andrea Rüttiger

    B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 121
    68161 Mannheim
    Phone: +49 621 181-1186
    Fax: +49 621 181-1176
    E-mail: studienbuero-anglistikuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
  • Sociology

    Inese Vieško

    B.A. Sociology / M.A. Sociology
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 121
    68161 Mannheim
    Phone: +49 621 181-1192
    Fax: +49 621 181-1176
    E-mail: studienbuero-soziologieuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/inese-viesko/
  • Economics

    Stefanie Knapp

    B.Sc./M.Sc. Economics
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 128
    68161 Mannheim
    Phone: +49 621 181-1180
    Fax: +49 621 181-1176
    E-mail: studienbuero-vwluni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/stefanie-knapp/
    Alessandra Troilo

    Alessandra Troilo

    B.Sc./M.Sc. Economics
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 128
    68161 Mannheim
    Phone: +49 621 181-1124
    Fax: +49 621 181-1176
    E-mail: studienbuero-vwluni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone, in person or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16107.
  • Business Informatics and Mathematics in Business and Economics

    David Steiner

    David Steiner

    B.Sc./M.Sc. Business Informatics | Mannheim Master in Data Science | Mannheim Master in Social Data Science| B.Sc./M.Sc. Mathematics in Business and Economics | M.Sc. Mathematics
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 136
    68161 Mannheim
    Phone: +49 621 181-1179
    Fax: +49 621 181-1176
    E-mail: studienbuero-wimuni-mannheim.de
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16198.
  • Economic and Business Education

    Alessandra Troilo

    Alessandra Troilo

    B.Sc./M.Sc. Economic and Business Education
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 128
    68161 Mannheim
    Consultation hour(s):
    Consultation hours every Tuesday from 9 a.m. to 11 a.m.
    In addition, individual consultations take place by telephone, in person or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16107.

Head of Student Services

  • Student Services I

    Anja Zschiedrich

    Anja Zschiedrich

    Director Student Services I (Business Administration, Business Informatics, Economics, Economic and Business Education, Law, Mathematics in Business and Economics)
    University of Mannheim
    Division II – Student Affairs
    Student Services I
    L 1, 1 – Room 130
    68161 Mannheim
    Phone: +49 621 181-1196
    Fax: +49 621 181-1176
    E-mail: anja.zschiedrichuni-mannheim.de
    Consultation hour(s):
    Consultations currently take place by telephone or video conference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16028.
  • Student Services II

    Sandra Schmidt

    Sandra Schmidt (she/her)

    Director Student Services II (Social Sciences, Teacher Education)
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 120
    68161 Mannheim
    Phone: +49 621 181-1189
    Fax: +49 621 181-1187
    E-mail: sandra.schmidtuni-mannheim.de
    Consultation hour(s):
    Consultations currently take place by telephone or video conference. Please book your appointment via e-Mail.

    Dr. Marilene Burkard (she/her)

    Co-Director Student Services II (Humanities)
    University of Mannheim
    Division II – Student Affairs
    Student Services II
    L 1, 1 – Room 120
    68161 Mannheim
    Phone: +49 621 181-1189
    Fax: +49 621 181-1187
    E-mail: leitung-studienbuero2uni-mannheim.de
    Consultation hour(s):
    Consultations currently take place by telephone or video conference. Please book your appointment via e-Mail.