Contacting Student Services

Update

You can also find regular updates on our Instagram account: @studentservices-unima

You can contact Student Services, the bursar’s office and the Express Service by e-mail, telephone, in person or via video conference.

As we are partly working from home, we recommend that you send your request by e-mail to the responsible contact person. Most requests can be attended to in this way.

You can also use a web form to easily book appointments for a consultation with your Student Services advisor by telephone, video conference or in Person in L 1, 1.

In addition to these services, we also offer open consultation hours at the Express Service. There you can obtain important certificates such as Transcripts of Records and rankings of exam results. You can also request these at any time using the linked form.

Opening hours and availability of the Express Service

Open consulation hours

The Student Services and the bursar's office offer open consultation hours every Tuesday from 9:00 a.m. to 11:00 a.m. You do not need to make an appointment or send an e-mail in advance. Just drop by (L1,1, entrance A, first floor) and ask your contact person any questions you may have.

Of course, you can still make appointments with the respective staff members to get detailed advice.

Organization

Express Service
Express Service
First point of contact for students with questions on organizing their studies and exams
Paula Anton, Karolina Nathusius, Kirsten Maurer
University of Mannheim
Dezernat II – Express-Service L 1, 1
L1,1 – Room 126
68161 Mannheim
E-mail: expressschaltermail-uni-mannheim.de
Student Services Office
Paula Anton (she/her)
Secretary Student Services
University of Mannheim
Division II – Student Affairs
L 1, 1 – Room 126
68161 Mannheim
Phone: +49 621 181-1177
Fax: +49 621 181-1176
E-mail: studienbuerosmail-uni-mannheim.de

Fees

Bursar's Office
Jannie Engler
Bursar's office, tuition fees
University of Mannheim
Division II – Student Affairs
L 1, 1 – Room 125
68161 Mannheim
Phone: +49 621 181-1475
E-mail: tuitionfeesmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16076.
Susanne Aydou
Bursar's office; semester fees and tuition fees for a second degree
University of Mannheim
Division II – Student Affairs
L 1, 1 – Room 125
68161 Mannheim
Phone: +49 621 181-1260
Fax: +49 621 181-1187
E-mail: semesterbeitraegemail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form:https://www.uni-mannheim.de/index.php?id=16078.

Advisors

English and American Studies
Credit: Elisa Berdica
Andrea Rüttiger
B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 121
68161 Mannheim
Phone: +49 621 181-1186
Fax: +49 621 181-1176
E-mail: studienbuero-anglistikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
Izabela Maj
B.A./M.A. Culture and Economy: English and American Studies | B.A. Current English Linguistics and Literary Studies (CELLS)
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 121
68161 Mannheim
Phone: +49 621 181-1184
Fax: +49 621 181-1176
E-mail: studienbuero-anglistikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16120.
Business Administration
Ines Schäfer
Mannheim Master in Management | Mannheim Master in Business Research
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 129
68161 Mannheim
Phone: +49 621 181-1413
Fax: +49 621 181-1176
E-mail: master-bwlmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=27499.
Julia Völler
Bachelor in Business Administration
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 129
68161 Mannheim
Phone: +49 621 181-1395
Fax: +49 621 181-1176
E-mail: bachelor-bwlmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=31437.
German Studies
Credit: Elisa Berdica
Andrea Rüttiger
B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 121
68161 Mannheim
Phone: +49 621 181-1186
Fax: +49 621 181-1176
E-mail: studienbuero-anglistikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
History
Verena Lacina (she/her)
B.A./M.A. Culture and Economy: History | B.A./M.A. History
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 123
68161 Mannheim
Phone: +49 621 181-1327
E-mail: studienbuero-geschichtemail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/verena-lacina/
Teacher Education
Pascal Vogel
B.Ed./M.Ed. Teacher Education | Master of Education Extension Subject | Teacher Education (State Examination)
Students A-M
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 122
68161 Mannheim
Phone: +49 621 181-1188
Fax: +49 621 181-1176
E-mail: studienbuero-lehramtmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16224.
Corina Wolf
B.Ed./M.Ed. Teacher Education | Master of Education Extension Subject | Teacher Education (State Examination)
Students N-Z
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 122
68161 Mannheim
Phone: +49 621 181-1194
Fax: +49 621 181-1176
E-mail: studienbuero-lehramtmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16103.
Media and Communication Studies
Credit: Elisa Berdica
Claudia Stepken
B.A./M.A. Culture and Economy: Media and Communication Studies | B.A./M.A. Media and Communication Studies (Digital Communication)
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 127
68161 Mannheim
Phone: +49 621 181-1193
Fax: +49 621 181-1176
E-mail: studienbuero-mkwmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16228.
Philosophy
Pascal Vogel
B.A./M.A. Culture and Economy: Philosophy
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 122
68161 Mannheim
Phone: +49 621 181-1188
Fax: +49 621 181-1176
E-mail: studienbuero-philosophiemail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16224.
Political Science
Credit: Elisa Berdica
Claudia Stepken
B.A./M.A. Political Science – students N-Z
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 127
68161 Mannheim
Phone: +49 621 181-1193
Fax: +49 621 181-1176
E-mail: studienbuero-politikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16228.
Inese Vieško
B.A./M.A. Political Science – Students A-M
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1
L1, 1 – Room 127
68161 Mannheim
Phone: +49 621 181-1192
Fax: +49 621 181-1176
E-mail: studienbuero-politikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/inese-viesko/
Psychology
Tenko-Aemilia Bauer
B.Sc./M.Sc. Psychology
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 123
68161 Mannheim
Phone: +49 621 181-1195
Fax: +49 621 181-1176
E-mail: studienbuero-psychologiemail-uni-mannheim.de
Consultation hour(s):
Attention: The consultation hour on 26 June 2025 is cancelled.

Open consultation hours – alSo during the lecture-free period – in presence (room 123) or by telephone.

tuesdays 9.00–11.00 a.m and

thursdays 9.30–11.00 a.m.
Law
Veronika Zisack
Competition Law and Regulation | Master of Laws (LL.M.) | Master of Comparative Business Law (M.C.B.L.)
University of Mannheim
Dezernat II – Studienangelegenheiten
Studienbüro I
L 1, 1 – Room 131
68161 Mannheim
Phone: +49 621 181-1331
Fax: +49 621 181-1176
E-mail: studienbuero-juramail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by video conference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/veronika-zisack/
Credit: Elisa Berdica
Belinda Hofer
Competition Law and Regulation | Integrated LL.B. and State Examination Program in Law | Master of Laws (LL.M.) | Master of Comparative Business Law (M.C.B.L.)
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 131
68161 Mannheim
Phone: +49 621 181-1416
Fax: +49 621 181-1176
E-mail: studienbuero-juramail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone or in person. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16131.
Romance Languages
Izabela Maj
B.A./M.A. Culture and Economy: English and American Studies | B.A. Current English Linguistics and Literary Studies (CELLS)
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 121
68161 Mannheim
Phone: +49 621 181-1184
Fax: +49 621 181-1176
E-mail: studienbuero-anglistikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16120.
Credit: Elisa Berdica
Andrea Rüttiger
B.A./M.A. Culture and Economy: German Studies, English and American Studies | B.A. CELLS | B.A. German Studies: Language, Literature, Media | M.A. ICGS | M.A. Language and Communication | M.A. Literature, Media and Culture in the Modern Era
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 121
68161 Mannheim
Phone: +49 621 181-1186
Fax: +49 621 181-1176
E-mail: studienbuero-anglistikmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, for individual consultations, please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16121.
Sociology
Inese Vieško
B.A. Sociology / M.A. Sociology
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 127
68161 Mannheim
Phone: +49 621 181-1192
Fax: +49 621 181-1176
E-mail: studienbuero-soziologiemail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/inese-viesko/
Economics
Stefanie Knapp
B.Sc./M.Sc. Economics
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 128
68161 Mannheim
Phone: +49 621 181-1180
Fax: +49 621 181-1176
E-mail: studienbuero-vwlmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m. In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/en/academics/during-your-studies/studentservices/scheduling-an-appointment-with-student-services/stefanie-knapp/
Credit: Elisa Berdica
Alessandra Troilo
B.Sc./M.Sc. Economics
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 128
68161 Mannheim
Phone: +49 621 181-1124
Fax: +49 621 181-1176
E-mail: studienbuero-vwlmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone, in person or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16107.
Business Informatics and Mathematics in Business and Economics
Credit: Elisa Berdica
David Steiner
B.Sc./M.Sc. Business Informatics | Mannheim Master in Data Science | Mannheim Master in Social Data Science| B.Sc./M.Sc. Mathematics in Business and Economics | M.Sc. Mathematics
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 136
68161 Mannheim
Phone: +49 621 181-1179
Fax: +49 621 181-1176
E-mail: studienbuero-wimmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16198.
Economic and Business Education
Credit: Elisa Berdica
Alessandra Troilo
B.Sc./M.Sc. Economic and Business Education
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 128
68161 Mannheim
Phone: +49 621 181-1124
E-mail: studienbuero-wipaedmail-uni-mannheim.de
Consultation hour(s):
Consultation hours every Tuesday from 9 a.m. to 11 a.m.
In addition, individual consultations take place by telephone, in person or videoconference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16107.

Head of Student Services

Student Services I
Credit: Elisa Berdica
Anja Zschiedrich
Director Student Services I (Business Administration, Business Informatics, Economics, Economic and Business Education, Law, Mathematics in Business and Economics)
University of Mannheim
Division II – Student Affairs
Student Services I
L 1, 1 – Room 130
68161 Mannheim
Phone: +49 621 181-1196
Fax: +49 621 181-1176
E-mail: anja.zschiedrichmail-uni-mannheim.de
Consultation hour(s):
Consultations currently take place by telephone or video conference. Please book your appointment using the following form: https://www.uni-mannheim.de/index.php?id=16028.
Student Services II
Credit: Elisa Berdica
Sandra Schmidt (she/her)
Director Student Services II (Humanities, Social Sciences, Teacher Education)
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 120
68161 Mannheim
Phone: +49 621 181-1189
Fax: +49 621 181-1187
E-mail: sandra.schmidtmail-uni-mannheim.de
Consultation hour(s):
Consultations currently take place by telephone or video conference. Please book your appointment via e-Mail.
Dr. Marilene Burkard (she/her)
Co-Director Student Services II (Humanities)
University of Mannheim
Division II – Student Affairs
Student Services II
L 1, 1 – Room 120
68161 Mannheim
Phone: +49 621 181-1189
Fax: +49 621 181-1187
E-mail: leitung-studienbuero2mail-uni-mannheim.de
Consultation hour(s):
Consultations currently take place by telephone or video conference. Please book your appointment via e-Mail.

Update

Express Service

Express Service

Student Services Office

Paula Anton (she/her)

Bursar's Office

Jannie Engler

Susanne Aydou

English and American Studies

Andrea Rüttiger

Izabela Maj

Business Administration

Ines Schäfer

Julia Völler

German Studies

Andrea Rüttiger

History

Verena Lacina (she/her)

Teacher Education

Pascal Vogel

Corina Wolf

Media and Communication Studies

Claudia Stepken

Philosophy

Pascal Vogel

Political Science

Claudia Stepken

Inese Vieško

Psychology

Tenko-Aemilia Bauer

Law

Veronika Zisack

Belinda Hofer

Romance Languages

Izabela Maj

Andrea Rüttiger

Sociology

Inese Vieško

Economics

Stefanie Knapp

Alessandra Troilo

Business Informatics and Mathematics in Business and Economics

David Steiner

Economic and Business Education

Alessandra Troilo

Student Services I

Anja Zschiedrich

Student Services II

Sandra Schmidt (she/her)

Dr. Marilene Burkard (she/her)