The KISync research project aims to investigate how methods of artificial intelligence (AI) must be applied to solve the decision problems of different processes in the synchronize operational supply chain planning under the influence of uncertainties. Included is primarily intended to support internal company planning in competitive supply chains with little information exchange to be examined. Another focus is the question of how AI synergizes with that people can form, so that decisions can be made in complex situations in supply chain management be improved and also the cross-process data competence of humans is sustainably increased.